Shipping Policy
Scrumptious Organics ships Products without alcohol are shipped to all U.S states. Chocolates containing alcohol tare shipped to addresses within states that allow such shipments. Currently, we do not offer international shipping.
Free shipping is applicable to the 48 contiguous U.S. states and the District of Columbia. Shipping options and pricing are displayed and calculated at checkout.
General Shipping Information
We are not responsible for shipping addresses entered incorrectly. Any additional costs or reshipments due to an incorrect address will be the responsibility of the customer.
We are not responsible for any delivery delays caused by the carrier, such as weather delays, mechanical delays, etc. Carriers are experiencing longer than usual delivery times. Please plan accordingly.
If your package were lost or damaged, we will work with you to replace your order. Please see our Return policy.
Order Processing and Shipping
We process orders on Mondays through Thursdays and in the order they are received. We are diligent about shipping out all orders as quickly as possible. Our chocolate products are delicious and also very delicate. So, they require special considerations concerning shipping and weather.
We reserve the right to ship orders based on current transit weather conditions to ensure optimal product arrival. Hence, we do not ship out items on Fridays, so to avoid them sitting over the weekend. We cannot guarantee a Monday delivery.
Next Day and 2-Day shipments: Our Monday through Thursday order cut-off is 12:00 noon PT. Orders placed after 12:00 noon PT, will calculate as if the order were placed the following day. Orders are not processed on Saturdays and Sundays.
Temperature-Based Shipping
It is important to Scrumptious Organics that orders are received in optimal condition. We provide insulation and a cold pack when shipping in warmer weather to preserve the chocolates. Please consider the following temperatures and guidelines when ordering:
90°F and Above: We will not ship when the temperatures along the route are above 90°F.
80°F to 89°F: We recommend using Next Day shipping. We will include a cold pack and additional insulation. We cannot guarantee the chocolate will arrive unmelted if using either 2-Day or ground shipping option. To preserve the condition of the chocolate received, we may need to hold orders on 2-Day and ground shipment orders.
75°F to 79°F: We will include a cold pack and additional insulation.
Gift Card and Message
If purchasing a gift card, provide your gift message on the cart page. Your gift message will be included in the shipment.